RETURN AND REFUND POLICY

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason you are not, please read our Return and Refund Policy below for information on how to return or exchange your purchase.

Returns

All returns must be postmarked within seven (7) days of the purchase date. To be eligible for a return, your item must be unused and in the same condition that you received it, with all original tags and labels attached. Please email customer service at info@lacanadalifestyle.com to obtain a Return Merchandise Authorization (RMA) number before returning the item. Please include your proof of purchase and RMA number in the return package.

Refunds

After receiving and inspecting your return, we will process your refund or exchange within seven (7) days. You will be notified by email when your return has been processed. Shipping charges are non-refundable. If you received free shipping on your order, the cost of shipping will be deducted from your refund.

Right of Withdrawal

You have the right to withdraw from the contract within 90 days without giving a reason. The withdrawal period will expire after 90 days from the day you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by means of an unequivocal statement (for example, a letter sent by post, fax, or email).

Exceptions

If you receive a defective or damaged product, please contact us at info@lacanadalifestyle.com to arrange a refund or exchange.

Return Process

To return an item, please email customer service at info@lacanadalifestyle.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

La Cañada Lifestyle S.L. Attn: Returns RMA # CARRETERA OJÉN S/N, C.C. LA CAÑADA, LOCAL 213 MARBELLA, MÁLAGA 29600 Spain

Please note that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Contact Us

If you have any questions or concerns about our Return and Refund Policy, please do not hesitate to contact us at info@lacanadalifestyle.com or call us at (0034) 620626157.